Privacy Policy
This Privacy Policy describes how Expelvibeactive ("we," "us," or "our") collects, uses, and protects personal information when you visit expelvibeactive.world or use our routine consultation services.
1. Information We Collect
We may collect the following types of personal information:
- Contact details such as name, email address, and phone number when you submit an enquiry form
- Information you provide during consultations about your daily routine and scheduling preferences
- Technical data including IP address, browser type, and pages visited, collected through cookies and analytics tools
- Communication records when you correspond with us by email or phone
2. How We Use Your Information
We use personal information for the following purposes:
- Responding to enquiries and scheduling consultations
- Delivering routine optimization services and related documentation
- Improving our website and consultation processes
- Complying with legal obligations applicable in New Zealand
3. Legal Basis for Processing
We process personal data based on your consent (such as when you submit a contact form), contractual necessity (when you book a consultation), and our legitimate interest in operating and improving our services.
4. Data Sharing
We do not sell personal information. We may share data with service providers who assist with hosting, email delivery, or payment processing, subject to confidentiality agreements. We may disclose information if required by law.
5. Data Retention
Contact form submissions are retained for up to 24 months. Consultation records are retained for up to 5 years unless you request earlier deletion. Analytics data is retained in aggregated form.
6. Your Rights
Under the New Zealand Privacy Act 2020, you may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at info@expelvibeactive.world.
7. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, or disclosure. No method of transmission over the internet is entirely secure.
8. International Transfers
Some service providers may process data outside New Zealand. Where this occurs, we ensure appropriate safeguards are in place consistent with applicable privacy requirements.
9. Contact
For privacy-related questions, contact us at:
Expelvibeactive
Unit 2/75 Ellice Road, Wairau Valley, North Shore 0629, New Zealand
Email: info@expelvibeactive.world
Phone: +64 9 218 5185